JOSEOD Custom Stainless Steel Memorial Necklace
You Save: $60.00 (58%)
A moon-shaped stainless steel pendant,complete with a love-heart,vividly show "I love you to the moon and back"Even if your loved ones or pets leave you for heaven, you still love them and keep them in your heart forever.You can wear it all the time to express your missing.This is a special gift that will touch their heart and give comfort during a difficult time in their life.Don't miss it,it is a real special gift.Shop Now!
Material: Stainless Steel
Pendant Color: Steel Color
Moon Size:2.4*3.07*0.19CM (0.96*1.228*0.076INCH)
Love-Heart Size:1.1*2.05*0.58cm(0.44*0.82*0.232inch)
Chain Length: 18"/20"/22"/24"
We believe in quality than quantity. We take time to make everything with love, For personalized necklaces and jewellery, it requires 3-8 business days to handcraft. It takes time to handcraft and test but when you're wearing it you'll know it was worth the wait.
We always make sure orders are processed and prepared for shipping after production. Please note that orders are taken care of as they are received. Expected delivery time is usually stated on the product page or provided when we issue your tracking number.
We will require at least 3 days to process and ship your orders. During this time we plead your patience as the number of orders may be too high especially during holiday and festive seasons!. Rest assured our agents are working hard daily to send out your respective orders. If your item contains custom or a personalized jewellery. Please allow a 5 - 8 days for engraving and customization if your order is a piece of personalized jewelry or watch
SHIPPING / DELIVERY ESTIMATES
United States & Canada:
- Processing time for custom made = 3-8 Days
- Processing time for non-custom jewel = 2 Days
- Delivery Time: 7 -12 Days
- Processing time for custom made = 4-8 Days
- Processing time for non-custom jewel = 2 Days
- Delivery Time: 9 - 19 Days
- Processing time for custom made = 4-8 Days
- Processing time for non-custom jewel = 2 Days
- Delivery Time: 7- 19 Days
- Processing time for custom made = 4-9 Days
- Processing time for non-custom jewel = 2 Days
- Delivery Time: 14 - 28 Days
- Processing time for custom made = 4-9 Days
- Processing time for non-custom jewel = 2 Days
- Delivery Time: 7 - 15 Days
- Processing time for custom made = 4-9 Days
- Processing time for non-custom jewel = 2 Days
- Delivery Time: 7 - 21 Days
- Processing time for custom made = 4-9 Days
- Processing time for non-custom jewel = 2 Days
- Delivery Time: 10 - 21 Days
Nigeria | Ghana | South Africa
- Processing time for custom made = 5-10 Days
- Processing time for non-custom jewel = 2 Days
- Delivery Time: 15 - 35 Days - Nigeria
- Delivery Time: 20 - 40 Days - South Africa
- Delivery Time: 25 - 35 Days - Ghana
*** All products are shipped for free. However, if you'd like to have items ship faster, We have faster shipping options which are available on check for an additional fee.
You can always track your order by logging into your account and click on the track button near your order details or by visiting our ORDER TRACKING PAGE
**Shipping time can be affected by holidays, war, weather or customs in the receiving country post. Holidays include holidays observed in countries we ship from.
Please take note that we do not have 100% control over logistics companies, The shipping arrival Times are estimated dates. Items can arrive earlier or later than the said date.
**Estimated delivery times do not include our processing, packaging, and engraving times - where applicable.
BUSINESS DAYS & HOLIDAYS
All orders process and ship Monday - Friday, excluding federal holidays within the United States. Based on the shipping method selected at checkout. Packages do not ship on weekends or the following US holidays: S hipping might be affected by the following holidays:- New Year’s Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day
- Columbus Day
- Veteran's Day
- Thanksgiving
- Christmas
- Chinese New year
TRACKING ORDERS
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, You can click on the TRACK ORDER button in the email to see the results.I ENTERED THE WRONG ADDRESS, WHAT SHOULD I DO?
We Care About Every Package!
Here at JOSEOD Jewelry, everything we do is with LOVE! In 2021, expect a new JOSEOD packaging and presentation when you receive your parcels!
Payment is always FLEXIBLE with JOSEOD
Shop with ease and lass stress when you shop here at JOSEOD JEWELRY! We accept all MAJOR cards worldwide. We also accept installments via QuadPay.
Refund Policy
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Returns
Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. There are reasons acceptable for valid returns or refunds.
1. Dead On Arrival:
If the item is already damaged on arrival, please contact us as soon as you can. You can do that by writing us at support@joseod.com and we will sort it out for you.
2. Wrong Item:
This is rare but if ever we sent a wrong item to you please contact us as soon as you can. You can start a live chat on our website or send us an email to support@joseod.com. You can also visit http://returns.joseod.com
"Change of mind" Is not an acceptable reason for a refund or return, If you wish to cancel your order, please let us know ASAP before your order goes into production. Usually, we start production as soon as we receive orders but there is a 24hour window in case you decide to change your mind. Please let us know as soon as possible and we will cancel and issue a refund.
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How do I return/refund?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email with the shipping guidelines once the return request is approved
What items are returnable/refundable?
You can return your items within 60 days of receipt of your shipment. You can also request a refund if you did not receive your order within or after 60 days.
- They must be in original condition
- For non-received items, It must be after 45 days.
- If received, The item In the original packaging
- Items not as described when received
Free gifts or promotional items are not returnable!
Are there any charges for return/refunds?
- There are no charges for return
- Original shipping charges are NON REFUNDABLE
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
